{"id":34405,"date":"2020-11-24T22:24:41","date_gmt":"2020-11-24T13:24:41","guid":{"rendered":"https:\/\/www.geekly.co.jp\/column\/?p=34405"},"modified":"2020-12-07T17:53:42","modified_gmt":"2020-12-07T08:53:42","slug":"ai-call-center","status":"publish","type":"post","link":"https:\/\/www.geekly.co.jp\/column\/cat-technology\/ai-call-center\/","title":{"rendered":"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u304a\u3051\u308bAI\u306e\u6d3b\u7528\u65b9\u6cd5\u3092\u89e3\u8aac\uff01AI\u304c\u89e3\u6c7a\u3059\u308b\u8ab2\u984c\u306f\uff1f\u5c0e\u5165\u4e8b\u4f8b\u3092\u8ee2\u8077\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u7d39\u4ecb"},"content":{"rendered":"<h2>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u3078\u306eAI\u306e\u5c0e\u5165\u306f\u53ef\u80fd\u304b<\/h2>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-38262 size-full aligncenter\" src=\"https:\/\/www.geekly.co.jp\/column\/wp-content\/uploads\/2020\/11\/57e1dd42495aa914f6da8c7dda79367a1c37d7e75b4c704f752a73d4954fc358_1280-1.jpg\" alt=\"\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u30aa\u30d5\u30a3\u30b9\" width=\"1280\" height=\"720\" srcset=\"https:\/\/www.geekly.co.jp\/column\/wp-content\/uploads\/2020\/11\/57e1dd42495aa914f6da8c7dda79367a1c37d7e75b4c704f752a73d4954fc358_1280-1.jpg 1280w, https:\/\/www.geekly.co.jp\/column\/wp-content\/uploads\/2020\/11\/57e1dd42495aa914f6da8c7dda79367a1c37d7e75b4c704f752a73d4954fc358_1280-1-300x169.jpg 300w, https:\/\/www.geekly.co.jp\/column\/wp-content\/uploads\/2020\/11\/57e1dd42495aa914f6da8c7dda79367a1c37d7e75b4c704f752a73d4954fc358_1280-1-768x432.jpg 768w, https:\/\/www.geekly.co.jp\/column\/wp-content\/uploads\/2020\/11\/57e1dd42495aa914f6da8c7dda79367a1c37d7e75b4c704f752a73d4954fc358_1280-1-660x371.jpg 660w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" 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loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.geekly.co.jp\/column\/wp-content\/uploads\/2020\/11\/54e6dc454e52a414f6da8c7dda79367a1c37d7e75b4c704f752a73d4954bcc5e_1280.jpg\" alt=\"\u982d\u3092\u62b1\u3048\u308b\u5973\u6027\" width=\"1280\" height=\"853\" 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loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-38189 size-full\" src=\"https:\/\/www.geekly.co.jp\/column\/wp-content\/uploads\/2020\/11\/51e6d2404d4fad0bffd8992cc62c3e761c3dd6f85257714c72267adc934e_1280.jpg\" alt=\"\u9752\u7a7a\u306b\u7a81\u304d\u51fa\u3059\u30b0\u30fc\u30b5\u30a4\u30f3\" width=\"1280\" height=\"960\" srcset=\"https:\/\/www.geekly.co.jp\/column\/wp-content\/uploads\/2020\/11\/51e6d2404d4fad0bffd8992cc62c3e761c3dd6f85257714c72267adc934e_1280.jpg 1280w, https:\/\/www.geekly.co.jp\/column\/wp-content\/uploads\/2020\/11\/51e6d2404d4fad0bffd8992cc62c3e761c3dd6f85257714c72267adc934e_1280-267x200.jpg 267w, https:\/\/www.geekly.co.jp\/column\/wp-content\/uploads\/2020\/11\/51e6d2404d4fad0bffd8992cc62c3e761c3dd6f85257714c72267adc934e_1280-768x576.jpg 768w, https:\/\/www.geekly.co.jp\/column\/wp-content\/uploads\/2020\/11\/51e6d2404d4fad0bffd8992cc62c3e761c3dd6f85257714c72267adc934e_1280-587x440.jpg 587w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u696d\u52d9\u306b\u306f\u3055\u307e\u3056\u307e\u306a\u554f\u984c\u70b9\u304c\u3042\u308b\u3053\u3068\u304c\u308f\u304b\u308a\u307e\u3057\u305f\u3002<\/p>\n<p>\u305d\u308c\u3089\u306e\u8ab2\u984c\u3092\u6539\u5584\u3067\u304d\u308bAI\u306e\u6a5f\u80fd\u306b\u3064\u3044\u3066\u3054\u8aac\u660e\u3057\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h3><u>FAQ<\/u><\/h3>\n<p>&nbsp;<\/p>\n<p>\u4f01\u696d\u306eWEB\u30b5\u30a4\u30c8\u3067\u3082\u3088\u304f\u898b\u3089\u308c\u308bFAQ\u306f\u3001\u300c\u304a\u5ba2\u69d8\u304b\u3089\u306e\u8cea\u554f\u3068\u305d\u308c\u3092\u89e3\u6c7a\u3059\u308b\u56de\u7b54\u300d\u3068\u3044\u3046\u610f\u5473\u3067\u3059\u3002<\/p>\n<p>AI\u642d\u8f09\u306eFAQ\u306f\u3001\u9867\u5ba2\u304b\u3089\u306e\u8cea\u554f\u306b\u5bfe\u3057\u3066\u89e3\u6c7a\u3067\u304d\u308b\u3068\u601d\u308f\u308c\u308b\u30de\u30cb\u30e5\u30a2\u30eb\u3092\u3001\u81ea\u52d5\u7684\u306b\u9078\u629e\u3057\u3066\u304f\u308c\u307e\u3059\u3002<\/p>\n<p>\u7d19\u30d9\u30fc\u30b9\u306e\u30de\u30cb\u30e5\u30a2\u30eb\u3092\u958b\u3044\u3066\u691c\u7d22\u3059\u308b\u3053\u3068\u3068\u6bd4\u3079\u308b\u3068\u3001\u901f\u5ea6\u3082\u6b63\u78ba\u6027\u3082\u683c\u6bb5\u306b\u4e0a\u304c\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>&nbsp;<\/p>\n<h3><u>\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8<\/u><\/h3>\n<p>&nbsp;<\/p>\n<p>\u300c\u4eba\u9593\u3068\u30ed\u30dc\u30c3\u30c8\u306e\u4f1a\u8a71\u300d\u3068\u30a4\u30e1\u30fc\u30b8\u3055\u308c\u308b\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3082\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u6d3b\u7528\u3067\u304d\u308b\u6280\u8853\u3067\u3059\u3002<\/p>\n<p>\u9867\u5ba2\u306e\u8cea\u554f\u30ad\u30fc\u30ef\u30fc\u30c9\u304b\u3089\u3001\u554f\u984c\u89e3\u6c7a\u306e\u305f\u3081\u306e<strong>\u30de\u30cb\u30e5\u30a2\u30eb\u3092\u5c0e\u304d\u51fa\u3059<\/strong>\u306e\u3067\u3001FAQ\u306e\u6b21\u306e\u6bb5\u968e\u3068\u3082\u3044\u3048\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u7279\u306b\u4eba\u5de5\u77e5\u80fd\u578b\u306e\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306f\u3001\u5b66\u7fd2\u306b\u3088\u308a\u3042\u3089\u304b\u3058\u3081\u5165\u529b\u3055\u308c\u305f\u7d44\u307f\u5408\u308f\u305b\u4ee5\u4e0a\u306e\u56de\u7b54\u3092\u751f\u307f\u51fa\u3057\u307e\u3059\u3002<\/p>\n<p>\u6570\u3092\u91cd\u306d\u308b\u3054\u3068\u306b\u67d4\u8edf\u6027\u3092\u5897\u3057\u3001<strong>\u4eba\u5bfe\u4eba\u306e\u3084\u308a\u53d6\u308a\u306b\u8fd1\u4ed8\u304f<\/strong>\u30a4\u30e1\u30fc\u30b8\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n<p>\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306f\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306e\u6a5f\u80fd\u3068\u3057\u3066\u3082\u6709\u52b9\u3067\u3059\u304c\u3001\u4f01\u696d\u306eWEB\u30b5\u30a4\u30c8\u306b\u642d\u8f09\u3059\u308c\u3070\u3088\u308a\u4fbf\u5229\u3067\u3059\u3002<\/p>\n<p>\u9867\u5ba2\u306f\u30b5\u30a4\u30c8\u4e0a\u3067\u60c5\u5831\u3092\u63a2\u3057\u56de\u308b\u3053\u3068\u306a\u304f\u3001\u8cea\u554f\u3092\u5165\u529b\u3059\u308b\u3060\u3051\u3067\u89e3\u6c7a\u7b56\u304c\u8868\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h3><u>IVR\u30b7\u30b9\u30c6\u30e0<\/u><\/h3>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.geekly.co.jp\/column\/wp-content\/uploads\/2020\/11\/53e8d3414c54b108f5d08460962933771d36dced4e50774970277bd2904ac6_1280.jpg\" alt=\"\u30b9\u30de\u30db\u3092\u64cd\u4f5c\u3059\u308b\u624b\u5143\" width=\"1280\" height=\"853\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>\u4f01\u696d\u306b\u96fb\u8a71\u3092\u304b\u3051\u308b\u3068\u3001\u307e\u305a<strong>\u97f3\u58f0\u30ac\u30a4\u30c9<\/strong>\u306b\u3088\u308a\u8cea\u554f\u5185\u5bb9\u306e\u5165\u529b\u3092\u4fc3\u3055\u308c\u308b\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u306d\u3002<\/p>\n<p>\u3053\u306e\u30b7\u30b9\u30c6\u30e0\u3092IVR\u3068\u547c\u3073\u307e\u3059\u3002<\/p>\n<p>\u3042\u3089\u304b\u3058\u3081\u8cea\u554f\u5185\u5bb9\u3092\u7d5e\u308a\u8fbc\u3093\u3067\u62c5\u5f53\u90e8\u7f72\u306b\u7e4b\u3050\u3053\u3068\u306b\u3088\u3063\u3066\u3001\u9867\u5ba2\u3092\u5f85\u305f\u305b\u308b\u30fb\u305f\u3089\u3044\u307e\u308f\u3057\u306b\u3059\u308b\u306a\u3069\u306e\u30ea\u30b9\u30af\u3092\u8efd\u6e1b\u3057\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h3><u>\u97f3\u58f0\u8a8d\u8b58\u30b7\u30b9\u30c6\u30e0<\/u><\/h3>\n<p>&nbsp;<\/p>\n<p>\u9867\u5ba2\u3068\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u4f1a\u8a71\u3092\u81ea\u52d5\u7684\u306b<strong>\u30c6\u30ad\u30b9\u30c8\u5316<\/strong>\u3059\u308b\u6280\u8853\u304c\u97f3\u58f0\u8a8d\u8b58\u30b7\u30b9\u30c6\u30e0\u3067\u3059\u3002<\/p>\n<p>\u305d\u308c\u306b\u3088\u308a\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u5165\u529b\u305b\u305a\u3068\u3082FAQ\u304c\u8868\u793a\u3055\u308c\u308b\u306e\u3067\u3001\u6642\u9593\u77ed\u7e2e\u3092\u898b\u8fbc\u3081\u307e\u3059\u3002<\/p>\n<p>\u3055\u3089\u306b\u30c6\u30ad\u30b9\u30c8\u5316\u3057\u305f\u4f1a\u8a71\u5185\u5bb9\u306f\u4fdd\u5b58\u304c\u53ef\u80fd\u3067\u3001\u5f8c\u306e\u60c5\u5831\u51e6\u7406\u3082\u3068\u3066\u3082\u697d\u306b\u306a\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>&nbsp;<\/p>\n<div class=\"entry_link\"><a href=\"\/entry\/\">\u7121\u6599\u8ee2\u8077\u76f8\u8ac7\u306b\u767b\u9332\u3057\u3066\u5e0c\u671b\u306b\u5408\u3046\u8ee2\u8077\u5148\u3092\u63a2\u305d\u3046<\/a><\/div>\n<p>&nbsp;<\/p>\n<h2>AI\u306e\u6d3b\u7528\u306b\u3088\u3063\u3066\u671f\u5f85\u3067\u304d\u308b\u52b9\u679c\u3068\u306f<\/h2>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.geekly.co.jp\/column\/wp-content\/uploads\/2020\/11\/54e9d7464354ae14f6da8c7dda79367a1c37d7e75b4c704f752a73d49049c45c_1280.jpg\" alt=\"\u30af\u30a8\u30b9\u30c1\u30e7\u30f3\u30de\u30fc\u30af\u3092\u6307\u3055\u3059\u624b\" width=\"1280\" height=\"801\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u6d3b\u7528\u3067\u304d\u308bAI\u306e\u6a5f\u80fd\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3057\u305f\u304c\u3001\u305d\u308c\u306b\u3088\u3063\u3066\u3069\u306e\u3088\u3046\u306a\u30e1\u30ea\u30c3\u30c8\u304c\u3042\u308b\u306e\u3067\u3057\u3087\u3046\u304b\u3002<\/p>\n<p>AI\u306b\u3088\u3063\u3066\u671f\u5f85\u3067\u304d\u308b\u52b9\u679c\u3092\u3054\u8aac\u660e\u3057\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h3><u>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u3088\u308b\u500b\u4eba\u5dee\u304c\u5c0f\u3055\u304f\u306a\u308b<\/u><\/h3>\n<p>&nbsp;<\/p>\n<p>\u4eba\u5de5\u77e5\u80fd\u3092\u642d\u8f09\u3057\u305fFAQ\u3092\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3067\u5c0e\u5165\u3059\u308b\u3068\u3001\u30d9\u30c6\u30e9\u30f3\u30fb\u65b0\u4eba\u554f\u308f\u305a\u30b9\u30d4\u30fc\u30c7\u30a3\u30fc\u306b\u7b54\u3048\u3092\u898b\u3064\u3051\u51fa\u305b\u307e\u3059\u3002<\/p>\n<p>\u305d\u308c\u306b\u3088\u3063\u3066<strong>\u77e5\u8b58\u306e\u500b\u4eba\u5dee\u304c\u57cb\u307e\u308b<\/strong>\u3053\u3068\u304c\u671f\u5f85\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u62c5\u5f53\u8005\u306b\u3088\u308b<strong>\u5bfe\u5fdc\u306e\u30e0\u30e9<\/strong>\u3068\u4e00\u4ef6\u306b\u304b\u304b\u308b\u6642\u9593\u306e\u77ed\u7e2e\u306b\u3088\u3063\u3066\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u306b\u5927\u304d\u304f\u8ca2\u732e\u3057\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h3><u>\u554f\u3044\u5408\u308f\u305b\u6570\u6e1b\u5c11\u306b\u3088\u308b\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u8ca0\u62c5\u8efd\u6e1b<\/u><\/h3>\n<p>&nbsp;<\/p>\n<p>\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3092\u4f01\u696d\u306eWEB\u30b5\u30a4\u30c8\u306b\u642d\u8f09\u3059\u308c\u3070\u3001\u9867\u5ba2\u304c\u300c\u3072\u3068\u307e\u305a\u8cea\u554f\u3092\u5165\u529b\u3057\u3066\u307f\u308b\u300d\u3053\u3068\u304c\u671f\u5f85\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u305d\u308c\u306b\u3088\u3063\u3066\u554f\u984c\u304c\u89e3\u6c7a\u3059\u308c\u3070\u3001\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306b\u554f\u3044\u5408\u308f\u305b\u308b\u5fc5\u8981\u304c\u306a\u304f\u306a\u308a\u3001<strong>\u7c21\u5358\u306a\u8cea\u554f\u306e\u96fb\u8a71\u304c\u6e1b\u308b<\/strong>\u3068\u671f\u5f85\u3067\u304d\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>\u554f\u3044\u5408\u308f\u305b\u306e\u6570\u304c\u5c11\u306a\u304f\u306a\u308c\u3070\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306e\u8ca0\u62c5\u304c\u8efd\u6e1b\u3055\u308c\u3001<strong>\u96e2\u8077\u9632\u6b62<\/strong>\u306b\u3064\u306a\u304c\u308b\u53ef\u80fd\u6027\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h3><u>\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a<\/u><\/h3>\n<p>&nbsp;<\/p>\n<p>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u3078\u306eAI\u642d\u8f09\u306b\u3088\u3063\u3066\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u306e\u500b\u4eba\u5dee\u304c\u306a\u304f\u306a\u308a\u3001\u554f\u3044\u5408\u308f\u305b\u305f\u969b\u306e\u5f85\u3061\u6642\u9593\u524a\u6e1b\u3082\u671f\u5f85\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>\u3055\u3089\u306b\u8ca0\u62c5\u8efd\u6e1b\u306b\u3088\u3063\u3066\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306b\u4f59\u88d5\u304c\u751f\u307e\u308c\u3001\u4e00\u4ef6\u4e00\u4ef6\u306b\u4e01\u5be7\u306a\u5bfe\u5fdc\u304c\u53ef\u80fd\u3068\u306a\u308b\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002<\/p>\n<p>\u4e01\u5be7\u306a\u5bfe\u5fdc\u3067\u6b63\u3057\u3044\u89e3\u6c7a\u7b56\u304c\u7d20\u65e9\u304f\u63d0\u793a\u3055\u308c\u308b\u3088\u3046\u306b\u306a\u308c\u3070\u3001\u5f53\u7136\u306a\u304c\u3089<strong>\u9867\u5ba2\u6e80\u8db3\u5ea6\u306f\u5411\u4e0a<\/strong>\u3057\u307e\u3059\u3002<\/p>\n<p>\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u306f\u3001\u30d5\u30a1\u30f3\u3092\u5897\u3084\u3057\u30ea\u30d4\u30fc\u30bf\u30fc\u7372\u5f97\u306b\u3064\u306a\u304c\u308b\u975e\u5e38\u306b\u91cd\u8981\u306a\u30df\u30c3\u30b7\u30e7\u30f3\u3067\u3059\u3002<\/p>\n<p>\u3055\u3089\u306b\u3001AI\u306b\u306f\u4f53\u8abf\u4e0d\u826f\u306a\u3069\u306b\u3088\u308b\u30b3\u30f3\u30c7\u30a3\u30b7\u30e7\u30f3\u306e\u5dee\u3082\u306a\u304f\u3001\u5b89\u5b9a\u3057\u305f\u5bfe\u5fdc\u304c\u53ef\u80fd\u3067\u3059\u306d\u3002<\/p>\n<p>\u75b2\u308c\u308b\u308f\u3051\u3067\u3082\u306a\u3044\u306e\u3067\u3001\u4e8c\u5341\u56db\u6642\u9593\u5bfe\u5fdc\u304c\u53ef\u80fd\u3068\u306a\u308b\u30b1\u30fc\u30b9\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u5229\u4fbf\u6027\u304c\u30a2\u30c3\u30d7\u3059\u308b\u3053\u3068\u306b\u3088\u308b\u6e80\u8db3\u5ea6\u5411\u4e0a\u306e\u52b9\u679c\u3082\u5f97\u3089\u308c\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>&nbsp;<\/p>\n<h2>AI\u304c\u82e6\u624b\u306a\u3053\u3068\u3068\u306f<\/h2>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-37306 size-full\" src=\"https:\/\/www.geekly.co.jp\/column\/wp-content\/uploads\/2020\/11\/compare_1605535869.jpg\" alt=\"\u89aa\u6307\u3092\u4e0a\u306b\u5411\u3051\u305f\u300cGood\u300d\u306e\u624b\u3068\u3001\u4e0b\u306b\u5411\u3051\u305f\u300cBad\u300d\u306e\u624b\" width=\"1280\" height=\"754\" srcset=\"https:\/\/www.geekly.co.jp\/column\/wp-content\/uploads\/2020\/11\/compare_1605535869.jpg 1280w, https:\/\/www.geekly.co.jp\/column\/wp-content\/uploads\/2020\/11\/compare_1605535869-300x177.jpg 300w, https:\/\/www.geekly.co.jp\/column\/wp-content\/uploads\/2020\/11\/compare_1605535869-768x452.jpg 768w, https:\/\/www.geekly.co.jp\/column\/wp-content\/uploads\/2020\/11\/compare_1605535869-660x389.jpg 660w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>AI\u306b\u306f\u3055\u307e\u3056\u307e\u306a\u6a5f\u80fd\u304c\u3042\u308a\u307e\u3059\u304c\u3001\u4e07\u80fd\u3067\u306f\u306a\u304f\u82e6\u624b\u306a\u3053\u3068\u3082\u3042\u308a\u307e\u3059\u3002<\/p>\n<p>\u4f8b\u3048\u3070\u300c\u9867\u5ba2\u306e\u58f0\u8272\u3092\u8aad\u307f\u53d6\u308b\u300d\u300c\u53e3\u8abf\u3092\u5909\u3048\u3066\u5bfe\u5fdc\u3059\u308b\u300d\u306a\u3069\u306fAI\u306b\u306f\u3067\u304d\u307e\u305b\u3093\u3002<\/p>\n<p>\u8cea\u554f\u306b\u5bfe\u3059\u308b\u56de\u7b54\u3067\u306fAI\u304c\u529b\u3092\u767a\u63ee\u3059\u308b\u3068\u671f\u5f85\u3067\u304d\u307e\u3059\u304c\u3001\u304d\u3081\u7d30\u3084\u304b\u306a\u6c17\u914d\u308a\u304c\u5fc5\u8981\u306a\u30af\u30ec\u30fc\u30e0\u5bfe\u5fdc\u306f\u82e6\u624b\u3068\u8003\u3048\u3089\u308c\u307e\u3059\u3002<\/p>\n<p><strong>\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u529b<\/strong>\u304c\u5fc5\u8981\u306a\u4f5c\u696d\u306f\u3001AI\u3088\u308a\u4eba\u306e\u65b9\u304c\u9577\u3051\u3066\u3044\u308b\u3068\u3044\u3048\u308b\u3067\u3057\u3087\u3046\u3002<\/p>\n<p>&nbsp;<\/p>\n<h2>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u3078\u306eAI\u5c0e\u5165\u4e8b\u4f8b<\/h2>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-37975 size-full\" src=\"https:\/\/www.geekly.co.jp\/column\/wp-content\/uploads\/2020\/11\/54e2d540434fad0bffd8992cc62c3e761c3dd6f85257714c722b73d6954c_1280.jpg\" alt=\"\u30d3\u30eb\u7fa4\" width=\"1280\" height=\"853\" srcset=\"https:\/\/www.geekly.co.jp\/column\/wp-content\/uploads\/2020\/11\/54e2d540434fad0bffd8992cc62c3e761c3dd6f85257714c722b73d6954c_1280.jpg 1280w, https:\/\/www.geekly.co.jp\/column\/wp-content\/uploads\/2020\/11\/54e2d540434fad0bffd8992cc62c3e761c3dd6f85257714c722b73d6954c_1280-300x200.jpg 300w, https:\/\/www.geekly.co.jp\/column\/wp-content\/uploads\/2020\/11\/54e2d540434fad0bffd8992cc62c3e761c3dd6f85257714c722b73d6954c_1280-768x512.jpg 768w, https:\/\/www.geekly.co.jp\/column\/wp-content\/uploads\/2020\/11\/54e2d540434fad0bffd8992cc62c3e761c3dd6f85257714c722b73d6954c_1280-660x440.jpg 660w\" sizes=\"(max-width: 1280px) 100vw, 1280px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>AI\u304c\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u696d\u52d9\u3067\u975e\u5e38\u306b\u6d3b\u8e8d\u3059\u308b\u3053\u3068\u306f\u308f\u304b\u308a\u307e\u3057\u305f\u3002<\/p>\n<p>\u305d\u308c\u3067\u306f\u5b9f\u969b\u306b\u3069\u306e\u3088\u3046\u306b\u6d3b\u7528\u3055\u308c\u3066\u3044\u308b\u306e\u304b\u3001\u5c0e\u5165\u4e8b\u4f8b\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h3><u>\u5bcc\u58eb\u901a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30b5\u30fc\u30d3\u30b9\u682a\u5f0f\u4f1a\u793e\u306e\u30ca\u30ec\u30c3\u30b8\u691c\u7d22\uff1aZinraiFAQ\u691c\u7d22<\/u><\/h3>\n<p>&nbsp;<\/p>\n<p>\u5bcc\u58eb\u901a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30b5\u30fc\u30d3\u30b9\u682a\u5f0f\u4f1a\u793e(CSL)\u306f\u3001\u5bcc\u58eb\u901a\u30b0\u30eb\u30fc\u30d7\u306e\u7dcf\u5408\u7a93\u53e3\u306a\u3069\u3092\u904b\u55b6\u3059\u308b\u4f1a\u793e\u3067\u3059\u3002<\/p>\n<p>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u696d\u52d9\u306bAI\u3092\u642d\u8f09\u3057\u3001\u4e2d\u3067\u3082\u5bcc\u58eb\u901a\u304a\u5ba2\u69d8\u7dcf\u5408\u30bb\u30f3\u30bf\u30fc\u3067\u975e\u5e38\u306b\u5927\u304d\u306a\u5f79\u5272\u3092\u679c\u305f\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>\u3069\u3053\u306b\u554f\u3044\u5408\u308f\u305b\u308c\u3070\u826f\u3044\u304b\u308f\u304b\u3089\u306a\u3044\u9867\u5ba2\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u305f\u3081\u3001\u30ca\u30ec\u30c3\u30b8\u691c\u7d22\u306e\u96e3\u6613\u5ea6\u304c\u9ad8\u304f\u62c5\u5f53\u8005\u306b\u3088\u308b\u5dee\u304c\u751f\u307e\u308c\u3066\u3044\u307e\u3057\u305f\u3002<\/p>\n<p>ZinraiFAQ\u691c\u7d22\u3067\u306f\u3001\u30ad\u30fc\u30ef\u30fc\u30c9\u3067\u306f\u306a\u304f<strong>\u81ea\u7136\u6587\u3092\u5165\u529b<\/strong>\u3059\u308c\u3070\u6b63\u78ba\u6027\u306e\u9ad8\u3044\u30ca\u30ec\u30c3\u30b8\u691c\u7d22\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p>\u305d\u308c\u306b\u3088\u308a\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u30ad\u30fc\u30ef\u30fc\u30c9\u306b\u60a9\u3080\u6642\u9593\u3082\u7121\u304f\u306a\u308a\u3001\u6848\u5185\u3067\u304d\u308b\u30b9\u30d4\u30fc\u30c9\u304c\u683c\u6bb5\u306b\u901f\u304f\u306a\u308a\u307e\u3057\u305f\u3002<\/p>\n<p>\u300c\u304a\u5ba2\u69d8\u3092\u5f85\u305f\u305b\u306a\u3044\u30b3\u30f3\u30bf\u30af\u30c8\u30bb\u30f3\u30bf\u30fc\u300d\u306e\u5b9f\u73fe\u306b\u5411\u3051\u3066\u3001\u5927\u304d\u306a\u5f79\u5272\u3092\u679c\u305f\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h3><u>NTT\u30c9\u30b3\u30e2\u306e\u97f3\u58f0\u8a8d\u8b58IVR<\/u><\/h3>\n<p>&nbsp;<\/p>\n<p>NTT\u30c9\u30b3\u30e2\u306e\u304a\u5ba2\u69d8\u7a93\u53e3\u3067\u306f\u3001\u4ee5\u524d\u3088\u308a\u97f3\u58f0\u30ac\u30a4\u30c0\u30f3\u30b9\u306b\u3088\u308a\u62c5\u5f53\u7a93\u53e3\u3078\u306e\u632f\u308a\u5206\u3051\u304c\u884c\u308f\u308c\u3066\u304d\u307e\u3057\u305f\u3002<\/p>\n<p>\u3057\u304b\u3057\u3001\u97f3\u58f0\u30ac\u30a4\u30c0\u30f3\u30b9\u306e\u6848\u5185\u3092\u805e\u3044\u3066\u3082\u9078\u629e\u3059\u308b\u756a\u53f7\u304c\u308f\u304b\u3089\u305a\u3001\u6b63\u3057\u3044\u7a93\u53e3\u306b\u305f\u3069\u308a\u7740\u3051\u306a\u3044\u4e8b\u4f8b\u304c\u591a\u767a\u3057\u3066\u3044\u305f\u306e\u3067\u3059\u3002<\/p>\n<p>\u305d\u3053\u3067\u3001<strong>\u7528\u4ef6\u3092\u8a71\u3059\u3060\u3051\u3067<\/strong>\u9069\u5207\u306a\u7a93\u53e3\u306b\u63a5\u7d9a\u3067\u304d\u308b\u97f3\u58f0\u8a8d\u8b58IVR\u306e\u958b\u767a\u304c\u884c\u308f\u308c\u307e\u3057\u305f\u3002<\/p>\n<p>\u3053\u308c\u306b\u3088\u308a\u9867\u5ba2\u5074\u306e\u8ca0\u62c5\u304c\u8efd\u6e1b\u3055\u308c\u308b\u4ed6\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u5074\u3082\u3042\u3089\u304b\u3058\u3081\u7528\u4ef6\u3092\u77e5\u3063\u305f\u3046\u3048\u3067\u306e\u5bfe\u5fdc\u304c\u53ef\u80fd\u3067\u3059\u3002<\/p>\n<p>\u53cc\u65b9\u306b\u3068\u3063\u3066\u30e1\u30ea\u30c3\u30c8\u304c\u5927\u304d\u304f\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306e\u5411\u4e0a\u3092\u671f\u5f85\u3067\u304d\u307e\u3059\u3002<\/p>\n<p>&nbsp;<\/p>\n<h2>\u30b3\u30fc\u30eb\u30bb\u30f3\u30bf\u30fc\u306bAI\u3092\u5c0e\u5165\u3059\u308b\u554f\u984c\u70b9\u3084\u6ce8\u610f\u70b9<\/h2>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.geekly.co.jp\/column\/wp-content\/uploads\/2020\/11\/57e2dd404954a414f6da8c7dda79367a1c37d7e75b4c704f752a73d49e44c458_1280.jpg\" alt=\"PC\u3068\u30d8\u30c3\u30c9\u30db\u30f3\" width=\"1280\" height=\"853\" 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loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.geekly.co.jp\/column\/wp-content\/uploads\/2020\/11\/52e2d0454855ae14f6da8c7dda79367a1c37d7e75b4c704f752a73d5974dcc5b_1280.jpg\" alt=\"\u4eba\u3068\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306e\u63e1\u624b\" width=\"1280\" height=\"854\" 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